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Failed or Declined Payments

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Written by Steve Smith
Updated over 2 months ago

If your payment is not successfully processed during checkout, the transaction will not be completed and the selected service will not be confirmed.

A payment may fail or be declined for several reasons, including but not limited to:

  • Incorrect card details entered at checkout

  • Insufficient funds available in your account

  • Bank security or fraud-prevention blocks

  • Expired or inactive card information

  • Restrictions on international or online transactions

Because payment processing is handled through secure third-party systems, approval ultimately depends on your financial institution.

What You Can Do

If your payment is declined, you may consider the following steps:

  • Verify that all card details (number, expiration date, CVV, billing address) are entered correctly.

  • Ensure that sufficient funds are available.

  • Contact your bank to confirm that the transaction is authorized and not being blocked for security reasons.

  • Retry the payment using the same method or select an alternative available payment option at checkout.

Service delivery may be delayed until payment is successfully completed and confirmed.

If you continue to experience issues, you may contact FounderSol through the Help Center or available support channels for further assistance.

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